Here’s a number that used to rattle in Susan Palazzo’s head: $68 billion. That’s the amount of money the National Retail Federation estimated families spent last year on back-to-school suppl... Read more
What can a small-business owner learn from an annual convention of pizza parlors? (Other than the realization that you are probably really, really hungry?) Potentially — a lot. That’s part o... Read more
Your piece of paradise is waiting for you at SAF Maui 2016. Don’t delay in making your room reservation at the Napili Kai Beach Resort, just a half-mile shuttle ride from the Ritz-Carlton Ka... Read more
Controlling cost of goods sold (COGS) is a function of two things: Your buying strategy and how well you stick to your pricing formulas in the design process. The trick? Getting a handle on... Read more
You probably already know some common customer services phrases that can annoy customers: “Still working on that?” versus “May I clear your plate?” from wait staff. “No problem” instead of “... Read more
If your showroom is quiet lately, you might be tempted to simply write off the laidback vibe as your “slow season,” but that’s a mistake, according to Jeff Pruitt, chairman and CEO of Tallwa... Read more
Acknowledging the ongoing and widespread use of mobile devices by employees away from the workplace and outside of scheduled work hours, the Department of Labor (DOL) will begin to collect i... Read more
Prom is a major rite of passage for teens, and often the first time they buy flowers from a local professional florist. This past prom season, in partnership with Asocolflores, the Society o... Read more
The ideal complement to a great advertising campaign? A great public relations push. And just like you’re focusing more of your advertising energy online, you should be focusing at least som... Read more
If you’re looking to shake up your wedding business this summer — and find some new opportunities for additional transactions and upsells — take heart: Influential event planners are pointin... Read more
